Last updated: 27 August 2026.
About this Privacy PolicyMathina is committed to protecting your privacy and handling your personal information responsibly.This Privacy Policy explains how Mathina collects, uses, stores and protects personal information when you visit our website, contact us, enquire about our tutoring services, or use our online Maths and Science tuition services.Mathina primarily provides online tutoring for children and young people, with parents and carers often making enquiries and arranging lessons on their behalf.In this Privacy Policy, “Mathina”, “we”, “us” or “our” refers to


2. Information We CollectDepending on how you interact with Mathina, we may collect the following personal information:Information provided by parents, carers or customersNameEmail addressTelephone or WhatsApp numberBilling and payment informationInformation about the tutoring service you are interested inMessages, enquiries and other information you provide to usInformation relating to studentsWhere necessary to provide tutoring services, we may collect limited information about a student, such as:NameAge or year groupSubjects and topics requiring supportAcademic goals and learning needsInformation about progress and learning activitiesInformation provided by a parent or carer to help us provide appropriate tuitionWe only seek information that is reasonably necessary for providing and managing our tutoring services.Please do not provide sensitive personal information unless it is necessary and we specifically request it.3. How We Collect Your InformationWe may collect personal information:When you complete a contact or enquiry form on our websiteWhen you contact us by emailWhen you contact us through WhatsAppWhen you book or enquire about a free trial lessonWhen you arrange or purchase tutoring servicesDuring the delivery of tutoring servicesWhen you communicate with us about lessons or student progressWhen you voluntarily provide information to usWe may also receive information from a parent or carer when they arrange tutoring for a child.4. How We Use Your InformationWe may use personal information to:Respond to enquiries and requestsArrange and manage free trial lessonsProvide Maths and Science tutoringCreate and manage student learning plansCommunicate with parents, carers and students about lessonsMonitor and support student learning and progressProcess payments and manage accountsProvide homework and exam preparation supportRespond to questions, complaints or requestsMaintain appropriate business and financial recordsImprove our services and websiteKeep our website, systems and services secureMeet our legal and regulatory obligationsWe will only use personal information for purposes that are lawful and appropriate.5. Our Lawful Bases for Using Personal InformationUnder UK data protection law, we need a lawful basis for processing personal information.Depending on the circumstances, we may rely on:ContractWe may process information where it is necessary to provide tutoring services that you have requested or to take steps before entering into an agreement with you.Legitimate InterestsWe may use information where it is reasonably necessary for our legitimate business interests, provided that these interests do not override the rights and interests of the individual.For example, this may include managing enquiries, maintaining business records, improving our services and protecting the security of our website and systems.Legal ObligationWe may process information where necessary to comply with a legal or regulatory obligation.ConsentWhere we specifically ask for consent, we will explain what we are asking you to consent to. Where consent is our lawful basis, you can withdraw your consent at any time.6. Children's InformationMathina provides tutoring services that may involve children and young people.We recognise that children's personal information requires particular care and protection.We aim to collect only information that is reasonably necessary to provide our tutoring services and to support the student's learning.Where appropriate, we communicate with and obtain information from a parent or carer when arranging tutoring services for a child.We do not knowingly ask children to provide unnecessary personal information.Parents and carers can contact us if they have questions about how we use information relating to their child.7. Sharing Personal InformationWe do not sell personal information.We may share information with trusted service providers where this is necessary to provide our services or operate our business.Depending on the services we use, these may include providers supporting:Website hosting and technical servicesEmail communicationOnline tutoring or video-conferencingPayment processingWebsite securityBusiness administration and accountingWe only share information where there is a lawful reason to do so and, where appropriate, we have agreements and safeguards in place with service providers.We may also disclose information where required by law or where necessary to protect the rights, safety or security of Mathina, our students, customers or others.8. International TransfersSome of the technology and service providers we use may process personal information outside the United Kingdom.Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required by data protection law.9. How Long We Keep Your InformationWe keep personal information only for as long as it is reasonably necessary for the purposes for which it was collected.The length of time will depend on the type of information and why we need it.For example, we may retain:Enquiry information for as long as reasonably necessary to manage the enquiry and any resulting relationshipCustomer and tutoring records for as long as reasonably necessary to provide services and meet legal or accounting requirementsFinancial records for the period required by applicable legal and tax requirementsWhen information is no longer required, we will securely delete or dispose of it where appropriate.10. Keeping Your Information SecureWe take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.However, no method of transmitting or storing information online can be guaranteed to be completely secure.If we become aware of a personal data breach that requires notification under applicable data protection law, we will take the appropriate steps required by law.11. Your Data Protection RightsDepending on the circumstances, you may have rights under UK data protection law, including the right to:Ask for access to your personal informationAsk us to correct inaccurate or incomplete informationAsk us to erase personal information in certain circumstancesAsk us to restrict how we use your information in certain circumstancesObject to certain types of processingAsk for your information to be provided in a portable format where applicableWithdraw consent where we rely on consent as our lawful basisTo exercise your rights, please contact us using:Email: admin@mathina.co.ukWe may need to verify your identity before responding to certain requests.12. ComplaintsIf you have concerns about how Mathina uses your personal information, please contact us first so that we have an opportunity to address your concern.Email: admin@mathina.co.ukYou also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).Information about making a complaint is available from the ICO website.13. CookiesOur website uses cookies and similar technologies.Some cookies may be necessary for the website to operate correctly, while other cookies may be used for functions such as preferences, analytics or other services.Where required by law, we will ask for your consent before using non-essential cookies.For more information about the cookies used on our website, please see our Cookie Policy.14. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.The latest version will always be published on this page with the date of the latest update.15. Contact UsIf you have any questions about this Privacy Policy or how Mathina handles personal information, please contact us:Mathina
Email: admin@mathina.co.uk
Last updated: 27 August 2026